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Web View Information Sheet

What is Web View? 

Web View allows physicians to share your chart online safely and conveniently. This service provides the ability for you to view you chart over the Internet in a secure and confidential manner.  Web View also helps to connect you and Spring Garden Family Practice's staff by offering online appointment requests and secure messaging.

How Does Web View Work?

 You can access Web View from any PC with an Internet connection. You simply click on the Web View link on Spring Garden Family Practice's web site or go to:


From this screen, you enter your log-on information, and can then view your chart online.  

What features does Web View include?

Sharing of Chart Information

Web View displays information in your records and future appointments that may be scheduled.

Appointment Requests

Web View also allows you to request appointments online.  You may request which provider you would like to see and when you would like the appointment to be scheduled.  A message will be returned to you notifying you if and when the requested appointment is available.  This feature should not be used for urgent or emergent appointment requests as it may take up to one business day for requests to be processed. 

Appointment Check-In

Web View allows you to check-in for your appointment ahead of time.  This process will allow you to update your address and phone number and notify us that your insurance has changed.

Secure Messaging

Our office can send and receive secure messages using Web View. Once the provider sends the message, an email is sent to your private email account with notification of a secure message from your health care provider. You can then log into Web View to securely view the message. You can reply to messages and also initiate them.

How is security maintained during the transfer of information?

Security is of utmost importance when transferring personal data across the Internet. Between your PC and the Web View Gateway Server, 128-bit SSL encryption is used. This provides a secure connection between you and the server.

How do I register for Web View?

Registration must be done in person at our office.  You may stop by or register an appointment.  Any of our staff may assist you.